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Trading Terms

PAYMENT: With order (Bankcard, Visa or Mastercard accepted) title to all goods sold and delivered to the customer shall remain the property of the supplier (Designer Folders Pty.Ltd.) until such time as the monies due, from the customer to the supplier, are paid in full. Should any payment be in default the customer acknowledges that he/she will be responsible for all costs incurred in recovery of any amount unpaid by the due date and further will pay all commissions, professional fees whether solicitors, client, party to party, agents, on any recoveries necessarily incurred in recovery of any amounts in default and further acknowledges that all costs will be treated as a liquidated debt and agrees to be bound by these conditions. Accounts may be applied for: Conditions for an account (OUR CREDIT POLICY) are outlined below.

A)  Accounts are due for payment on the 15th day of the month following the month the goods were invoiced. A statement will be issued at the end of each month summarising your purchases.

B) Credit will lapse on overdue accounts and “Cash with Order” will apply.

C)  Customer’s dishonoured cheques marked with (“Present Again”, “Refer To Drawer” or “Stop Payment”) will incur a $20.00 financial charge each time, to compensate for Bank Charges and administrative costs. Your Credit facility will be terminated after we receive two (2) “dishonoured cheque” notices and “Cash with Order” or “COD” will apply.

D)  Minimum monthly trading must average $300.00. 

RETURNS: No returns without prior permission. As most wedding albums are "made to order" (custom made) we do not accept for return. A 20% restocking and handling fee will be applied to merchandise returned in a “Saleable” condition. Definitely no returns accepted after the month in which they were invoiced. No credits raised for goods sent in error until goods returned. PRINTING/BRANDING: When personalising and printing products with your logo or branding, some imported products are manufactured with inconsistent surface materials and thicknesses, which can cause problems with the end quality. Designer Folders will always do our best to produce a favourable result, however some things are beyond our control. We reserve the right to replace any products that are deemed to be "unsaleable".

CLAIMS: All claims for errors or shortages in orders supplied by Designer Folders to any customer, must be made within (7) days “from date of invoice”. 

DELIVERY: All care is taken in packing your order, but no responsibility can be assumed for goods damaged or lost in transit. We evaluate all orders to ensure that they are sent the most economical and efficient way. Freight charges are payable by the customer. If D.F. incurs any additional surcharges from the freight companies, due to non delivery of a customer’s parcel the first time (hence several attempts have been made) these will be passed on to the customer. 

DISCLAIMER: Designer Folders reserves the right to display and use for the purposes of promoting any folders or products that we have printed with any customer’s logo or name. Designer Folders bears no responsibility or liability for any claims or legal action arising from any action taken as a result of Designer Folders displaying any photograph/s given to us by any person/s or customer of Designer Folders Pty. Ltd for the purpose of promoting any of Designer Folders products. Any ideas or products designed by special request for clients will be deemed to be the intellectual property of D.F. 

GUARANTEE: Designer Folders will replace any product if it is deemed defective in materials or workmanship, by the manufacturer, however, this does not apply to damage caused by normal wear, misuse or accidental damage. Designer Folders shall not be liable for damages to materials placed into, affixed or stored within its products or other incidental or consequential damage. Likewise if any of our products are used in such a manner, other than what they were intended for, or modified in any way using other products to complete them, we will not be liable for any damage to our products.