Trading hours:-
Showroom open by appointment

9.00am - 5pm Mon-Fri

Ph: 1300 134 781

Tel: 61 7 3219 9533
Fax: 61 7 3219 9577
 
 
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We accept

 Designer Folders

Turning Memories into 'Masterpieces'
Frequently asked Questions

How can I place an order?

The quickest and easiest way to place an order, is to use the downloadable order forms from our web page and fax to (07) 3219 9577
Orders can also be placed over the phone, or by e-mailing sales@designerfolders.com.au.

Do you have a minimum invoice value?
To be invoiced and "carried on account" we have a minimum invoice value of $100. For amounts less than this, payment is usually by Electronic Funds Transfer (EFT), Australia Post COD or Credit Card prior to despatch.

Is there a minimum dollar amount required for delivery?
We are happy to deliver any size order, however freight is charged accordingly.

What methods of payment do you accept?
We accept Cheques, Electronic Funds Transfers(EFT's) into our bank account or any of the 3 major Credit Cards (Visa, Mastercard & Bankcard).
We do not accept Amex or Diners Club Cards.


Is it possible to have an account?
Usually for new client's we require the first 3 orders be paid using on of the following payment methods. Electronic Funds Transfer (EFT), Australia Post COD or Credit Card (any of the 3 major cards). After that, we can forward an Account Application and once approved this will allow you to operate an "Account Facility" with DF. Providing you can maintain an average monthly expenditure of $300, you can continue to operate this facility and we will issue monthly statements, after which payment for ALL INVOICES from the previous month, will fall due for payment by the 15th of the next month.

What areas do you deliver to?

We can deliver to anywhere in Australia.
For any other areas please
contact us and we can make arrangements.

How will my order will be delivered?
We use Fastway for local deliveries, Australia Post for smaller orders interstate, and Startrack Express for bulkier orders or where a quicker service is requested for all country and interstate deliveries.
Customers are welcome to arrange to pick up their orders when a minimum of 2 hours notice is given.
We also offer Express Post for urgent orders.

Are prices inclusive of G.S.T?
Generally, all prices are G.S.T inclusive.

How long does it take to process my order?
Lead time varies depending on the products ordered and our production schedule. 
Some products are readily available "Quick-Ship"
and can be dispatched within 24 hours, while other LOW demand items "Stand-By" are usually made up to order and can take 1-2 weeks.
As a general rule, for Postscrew and Gallery albums, you should allow 2 weeks and for Bookbound albums, please allow 3-4 weeks from date of order placement.

Do you sell direct to the public?
Not as a general rule, unless there are exceptional circumstances.

WHAT PRODUCTS DO I NEED TO START?
If you're just starting out in the industry, we recommend you start with as little stock as possible.

 Obviously, it's important to be able to show and present your work in a professional manner to expect the best return for your efforts. For this reason, we suggest you establish some package/pricing structures to suit your target market and your images. In our experience the best way to sell more images is to present them as a collection(in an album). If you present them singularly, then client's can buy them singularly, hence sales will generally be somewhat less.

DO MOST PHOTOGRAPHERS OFFER WEDDING PACKAGES?
Yes. It appears a large majority of photographers offer a selection of packages as a method of insuring a minimum spend or minimum committment(similar to mobile phone companies). However, be careful, it's best not to have too many packages or it can become too confusing for the Bride & Groom. (Generally 3 - 5 packages is the most common). It's important to be able to display and demonstrate what each of these packages consists of. We can advise you on what some of these packages typically consist and help you with suggestions regarding the most popular album materials and styles.
The packages should be considered as a starting point(stepping stone). After the honeymoon, the B & G should be invited back to your studio to work through an album planning session enabling them to design the album of their 'dreams'. The album planning stage helps stimulate sales of extra pages because most B & G's generally want more than the minimum.

SHOULD I USE PROOFS OR FIRST RUN PRINTS?
A large majority of photographers now use first run 7x5's for several reasons. Firstly, first run prints are the most cost effective. Secondly, 7x5's can be used in the album planning session and in the final album leaving only 10x8's to be ordered from the Lab - reducing reorder costs substantially. Any left-over 7x5's can be used to fill family/friends reorders, however some prefer to offer these to the B & G at a reduced rate to save the photographer having to store them.

Click here to request more information
Back to General Information and New Products
1. Are you tired of putting albums together ?

Most of our albums come ready assembled making your job much easier - saving you valuable TIME!

2. We make it easier to sell wedding albums...

It's always easier to show and demonstrate what you are selling. You need to have professional looking 'up-to-date' wedding albums that illustrate what you have to offer. For this reason we offer generous Discounts for Display albums to help offset your set-up costs. We also include a complete album material Colour Swatch with your First Display album at NO CHARGE (normally valued at $49)
Click here for the latest album materials

3. Album Planning made easy... We offer you hundreds of standard mat/overlay combinations to help you create your albums with the photos you  have. Album Planner/ Order forms also make it easy to plan and order your wedding albums Click here for the latest order forms
4. Ordering just can't get any easier....! ONLY 4 pages in our catalogue Price List
5. Access information anytime ... Product info, order forms etc.. everything you need is there online at our 24 Hour Web site
6. You can sell our products with confidence A  guarantee  from 2nd and 3rd generation bookbinders
7. Your "ONE STOP" shop For all types of presentation products…from wedding albums to proof books, from boxes to folders for single photos, from team / group folders to parent’s and portfolio albums.
8. Just order what you need ... Don’t be pressured into ordering huge quantities of stuff you are never going to use again…NO minimum order surcharges
9. As owner operators we care about you ! We treat you the way we would want to be treated
10. Your enquires are handled by experienced staff Less frustration

 

 

 

 

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